I had this error on my HP Photosmart and after much fruitless searching for the answer, reinstalling drivers and tweaking settings, discovered that as of 1 September 2016, for older models, web services are no longer supported. See the following link to verify [retrieved 15/10/2019]:
https://support.hp.com/gb-en/product/hp-photosmart-wireless-e-all-in-one-printer-series-b110/4022328/model/4022329/document/c05211712/
Tuesday 15 October 2019
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